Page 6 - Orthosmile Orthodontics

Appointments

In an orthodontic practice, the question of arranging Some Hints for Scheduling
appointments during school or working hours is one
which frequently arises. As you must realize, an Your Appointments:
orthodontic practice is made up, almost entirely, of
patients who are of school age and whose parents both  After EVERY visit, we schedule your subsequent visit.
work, or adults who cannot easily take time away from Please don’t leave and call in later.
their job.This being the case, it is not possible for every  Bring your personal schedule and your child's school
patient to have all appointments after school or after schedule to each visit.
working hours.  Let the receptionist know your preferences. Tell her
the days of the week you prefer and if mornings or
We realize that you do not wish to have your child afternoons are best.
absent from school, or to lose time from work any more  Ask how long the next visit should take and if it can
than is absolutely necessary. The fact is, however, that be scheduled after school or work
other parents and patients feel exactly as you do. The  Make payments, request insurance forms and
only fair solution is an arrangement which stipulates receipts when you arrive, not when you are in a hurry
that certain, infrequent long appointments be done to leave.
during school or work and the majority of short visits be  If your child comes home with an inappropriate
reserved for early morning or late day times. In this way, appointment time, just call to change it.
each person is treated the same way and a few people  Be aware that waiting an extra few weeks or months
will not always receive the “good appointment” times. for that ‘ideal’ appointment will extend treatment
time. This can be harmful to teeth and tissues.
Over many years, we have established appointment  Obtain an EXCUSE FROM SCHOOL form from the
guidelines which we feel are fair for all our valued receptionist if required.
patients. Our receptionists will always try their best to  Some waiting may occur during the busy times of
provide you or your child with the most convenient the day, such as rst thing in the morning and after
appointments based on the type of appointment school. Please be prepared.
 Let the receptionist know at the time of your arrival if
Long visits are done from 9:30am-12:00pm and from you must leave by a particular time.
2:00pm-3:00pm. These types of appointments include:  If we are very late (at times unavoidable) and you
record taking, initial placement of braces, new cannot wait, please let us know. We will reschedule
appliances, lengthy wire changes, and repairs or your visit at your convenience.
replacement of lost or broken braces. Short visits are
done from 9:00am-9:30am, 12:00pm-1:00pm, and
3:30pm-5:00pm. Thank you for your cooperation.

PLEASE NOTE THAT ALL APPOINTMENTS BOOKED ARE CONSIDERED CONFIRMED. WE DO NOT ROUTINELY PHONE TO REMIND YOU,
ALTHOUGH WE WILL OFTEN SMS YOU IF WE HAVE THE TIME. WE DO REQUIRE 48 HRS PRIOR NOTICE FOR CHANGES OR
CANCELLATIONS OR A FEE MAY APPLY.

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